I would therefore be grateful if you could try to reduce any noise between 11pm and 7am. Coronavirus (COVID-19) update - Complaints. Information on how to complain or making a complaint and who to contact - including the separate complaints procedures for schools and social care, and complaints by children and young people. Top of the noise league last year was the borough of Westminster, which had nearly 10,000 complaints from residents. Similarly, if a case goes to the Court you may be required to give evidence. Report a noise nuisance to your council If you’re having a problem with noise like loud music, noisy pubs, rowdy parties or barking dogs in your neighbourhood, your council can help you. You can find full details of our complaint procedures in our Corporate complaints policy (PDF, 246 KB) For example, if we serve a Noise Abatement Notice the person causing the noise nuisance will have a right to know who made the complaint if they decide to legally appeal against the noise abatement notice in court. Complaints. Complain about Brent Council. Edit 28/01: Following the publication of this article, a Redbridge Council spokesperson said the council issued a "noise abatement notice" on January 4. In stark contrast were the Isles of Scilly, with no noise complaints at all. A church that uses live music in its services fears plans to build flats on an empty site next door will mean it is inundated with noise complaints. Find out more About the Noise and Nuisance Service. Redbridge police were regularly called to the street and people became increasingly frustrated by the pair’s actions. A campaign group says it receives “dozens” of complaints every month, following an increase in flights over part of Redbridge. If the dispute involves a statutory nuisance (something like loud music or barking dogs), you can make a complaint to your local council. All complaints submitted will continue to be monitored and where possible a response will be provided addressing your concerns within 10 days. We aim to respond to all Stage 1 complaints within 10 working days and all Stage 2 complaints within 30 working days. Due to the current situation we are expecting an impact on our ability to respond to complaints within the 10 working day timeframe. I am however, keen to resolve this amicably and do not want to report this to the council at this stage; we are after all neighbours! The Noise Act 1996 means that the local authority must take steps to investigate any complaints of noise at night time. We aim to respond to all Local Government and Social Care Ombudsman (LGSCO) complaints by the time specified by the LGSCO.